Owners of the Sony Ericsson Xperia Mini Pro have had to put up with a bug that caused their phones to pick up some annoying electronic crackling noises. It looked like SE was on top of it, though, and released a software update for the phone that purported to remedy the issue. We're now learning of additional details behind this problem, of hardware changes SE's made to the model, and what that means for users with older hardware.
The fix SE came up with basically just tries to turn down the volume on this electronic interference, filtering it out and hoping you don't notice it anymore. For some users, that's enough, but others, perhaps more sensitive to the noise, don't find that there's enough of an improvement.
In what's becoming a lengthy Facebook discussion, a company representative has revealed that in addition to the software patch for existing Mini Pros, a hardware change was made that should more completely eliminate the problem in handsets manufactured starting around the end of September. What good does that do owners of original hardware? SE has said that if users still experience problems, even with the latest software installed, they should take the phone in to a service center. Ultimately, it looks like SE will swap faulty hardware for the new, improved version, but from the sound of things it isn't making this process very easy.
Have any Mini Pro owners with this problem tried finding resolution through Sony Ericsson?
The fix SE came up with basically just tries to turn down the volume on this electronic interference, filtering it out and hoping you don't notice it anymore. For some users, that's enough, but others, perhaps more sensitive to the noise, don't find that there's enough of an improvement.
In what's becoming a lengthy Facebook discussion, a company representative has revealed that in addition to the software patch for existing Mini Pros, a hardware change was made that should more completely eliminate the problem in handsets manufactured starting around the end of September. What good does that do owners of original hardware? SE has said that if users still experience problems, even with the latest software installed, they should take the phone in to a service center. Ultimately, it looks like SE will swap faulty hardware for the new, improved version, but from the sound of things it isn't making this process very easy.
Have any Mini Pro owners with this problem tried finding resolution through Sony Ericsson?
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